Terms of use and sale

bipsbips provides virtual phone numbers, in many countries, to receive verification SMS (codes sent by WhatsApp, Telegram, Google, etc.).

There are two options:

• activation: a number to receive one code, once, for about 20 minutes;
• rental: the same number for 1, 7 or 30 days, to receive every SMS sent to it.

Numbers are supplied by partner operators. They are temporary: do not use them for an account you will need to recover later by SMS (password recovery, long-term two-factor authentication).

• You must be at least 18 years old to create an account.
• Your details (name, email, country, WhatsApp number) must be accurate.
• One account per person. You are responsible for what happens on your account: keep your password secret.

You can delete your account at any time from the Account page. Any bips left on your balance are then lost (see section 7 to get refunded first).

Bips are prepaid credits used only to get numbers on bipsbips. They are not money: they earn no interest and cannot be transferred to another person or exchanged for money, except as provided in section 7.

Your bips do not expire as long as your account exists.

The price of a number is shown in bips before every order. It depends on the service and country chosen and may change from day to day; the price that applies is the one shown when you order.

Bip packs are sold in CFA francs. The pack price is shown on the purchase page, and the total to pay, payment fee included, is shown on the pay button before you confirm.

Payment is handled by our payment providers (Moneroo or Maketou, depending on your country), by mobile money or bank card. bipsbips never sees your card details.

Your bips are credited as soon as the provider confirms the payment, usually within seconds.

• When you order, the price in bips is deducted and the number is shown.
• If no code arrives before the time runs out (about 20 minutes for an activation), the order is cancelled and your bips are refunded automatically.
• As long as no code has arrived, you can cancel yourself (after 2 minutes): your bips are refunded.
• Once a code has arrived, the order is due and can no longer be refunded.

For a rental, the chosen period (1, 7 or 30 days) starts at the order. It can be cancelled free of charge during the first 19 minutes if no SMS has arrived.

• Numbers come from partner operators and may have been used by other people before.
• Each service (WhatsApp, Telegram, Google…) alone decides whether to accept a number. We cannot guarantee that a given service will accept a number, nor that it will not block an account later. If no code arrives, your bips are refunded.
• The success rate shown for each country is an indicative average, not a promise.

The service may be interrupted for maintenance or because of a provider. We do our best to keep it available and to warn you of planned interruptions.

You can ask for a money refund of bips you bought and have not used yet, within 14 days of the purchase. Write to contact@bipsbips.com from your account email, stating the purchase concerned.

• The refund covers the unused bips of that purchase, at the price paid (payment fee included);
• it is paid back with the same payment method where possible, within 14 days of your request;
• bonus bips offered with a pack are not refunded in money.

After 14 days, the bips stay on your account, without expiry, but can no longer be refunded in money.

You agree to use bipsbips only for lawful purposes. In particular, you may not use a number to:

• commit fraud, a scam or identity theft;
• harass, threaten or send spam;
• carry out any activity that is illegal in your country or in the country of the number;
• get around another service’s rules (for example to avoid a ban or obtain an advantage you are not entitled to);
• resell numbers or automate orders without our agreement.

In case of abuse, we may suspend or close the account concerned and cooperate with the authorities where the law requires.

bipsbips provides a number and shows the SMS received; what you then do with your account on another service is your responsibility and subject to that service’s terms.

Except in case of gross negligence on our part, our liability is limited to the amount you paid for the order concerned. Nothing in these terms deprives you of the rights the law of your country grants to consumers.

We may update these terms, for example when the service changes. The date at the top of the page shows the latest version. For a significant change, we will let you know by email or in your client space before it applies.

For any question, complaint or refund request: contact@bipsbips.com. We always look for an amicable solution first.

The French version of these terms prevails; the English version is a translation.